Heather Jakubczyk

Heather has over 12 years of experience in the field of digital accessibility, specializing in PDF remediation. She empowers content authors to create inclusive digital experiences and remediators to go beyond checklists fostering appropriate semantics and usability in structure for end-users.

Over the past decade, she has provided strategies for document service and remediation teams, creating and implementing training programs that build skillsets, uphold the latest accessibility standards, and maintain excellence in large-scale remediation projects. The core competencies in her training approaches combine theoretical understanding of requirements and semantics, execution and implementation of remediation techniques within documents, and testing for usability and compliance with manual and automated tools. She develops strategies to maintain consistent, high-quality remediation practices, supports specialized roles such as alternative text writing experts and quality control teams, and drives innovation in accessibility tools and processes.

Her work aims embrace accessibility as both a compliance requirement and an inclusive digital experiences for everyone.