DocBridge® Production Suite
Produced by Compart GmbH
Document Processing + Output Management
The DocBridge® Communication Suite is a powerful end-to-end software solution for Customer Communication
Management (CCM). It enables the efficient management and automation of all customer
communication processes – from single transactions to high-volume batch jobs. It streamlines document
creation, delivery and tracking of documents for businesses and public authorities, ensuring a seamless
omnichannel customer experience. Flexible and cost-efficient, it adapts to business needs, optimizes
workflows and boosts productivity.
- High-volume and automated document processing
- Format conversion and print data preparation
- Omnichannel output management and postage optimization
- Document comparison and quality inspection
- Monitoring of the entire document production process
Automation – Achieve the highest possible degree of automation and full transparency in Output Management
- Process large volumes of documents with high performance, even in complex processes
- Operate all digital and physical channels via integrated interfaces
- Reduce the risk of misprints and mailings to almost zero - you decide what is sent, when, and to whom
- Bundle and sort individual documents and communications, control inserts, apply barcodes - rule-based, fully automated and cost-optimized
- Reduce costs by making better use of postage discounts and significantly lower administration costs
- Scale computing capacities flexibly according to mail volume through server-based virtualization
Processing – Convert almost any document format for further processing
- Prepare all common document formats for all analog and digital output channels in a way that is suitable for recipients
- Analyze, modify, classify, index and convert high volumes of documents automatically and with high performance
- Acquire more customer orders thanks to secure handling of all common formats - both on the input and output side
- Integrate the software seamlessly and flexibly into your existing document and output management structure
- Easily adjust capacity as required in the event of fluctuating or increasing volumes
Quality Assurance – Ensure quality in output management with automated document checking
- Analyze and compare digital documents at both pixel and text level
- Visualize whether and how changes affect the content and layout of a document
- Define tolerance limits and areas that are excluded from the comparison
- Ensure the handling of variable data in complex personalized customer communication
- Prevent corporate design deviations and thus protect the brand identity
- Increase productivity and quality by avoiding errors in document creation
Central Letter Production – Integrate every customer letter into your existing central output management processes
- Enable your employees in the office or in the field to create their ad-hoc customer correspondence remotely in familiar software and automatically transfer it to the central output management system
- Easily connect almost any data-supplying application via numerous interfaces
- Ensure the highest quality in customer communication through automated checking and configurable approval workflows
- Reduce costs by eliminating decentralized printing, inserting and franking, reducing the number of departmental printers and making consistent use of postage discounts
- Ensure seamless traceability of the communication history
Central Print management – Control production printers regardless of format and manufacturer
- Configure and control print jobs and input and output connectors centrally
- Reduce manual activities by automatically assigning print jobs according to specific criteria
- Shorten machine set-up times and optimize capacity utilization by sequencing print jobs with the same attributes
- Optimize data streams to utilize the full print speed
- Monitor the entire print production using a web-based user interface with integrated document viewer
Monitoring and Tracing – Enables you to seamlessly track every document through the entire creation process
- Collect and consolidate metrics from software applications and production systems
- Monitor each individual document via an intuitive user interface with integrated search and filter functions
- Visualize the entire process from pre-press to finishing in user-specific dashboards
- Generate dynamic and user-specific reports
- Proactively safeguard against non-compliance with production SLAs or exceeding production times using integrated warning mechanisms based on predefined criteria
- Optimize your operations with a continuous 360° view
Why DocBridge® Production Suite?
- Simple integration into existing IT infrastructures via open standards (API).
- Increased productivity through automation and acceleration of processes.
- Maximum flexibility in terms of scalability and supported operating systems, formats and channels.
- Investment protection through the use of future-proof technologies and based on more than 30 years of experience.
