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On-the-fly image conversion at j2 Global’s® cloud services

Nadine Schuppisser // September 24, 2014

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j2 Global® is a leading cloud services company that improves business performance and efficiency for millions of customers worldwide. j2 provides essential business tools such as online faxing, unified communications, hosted email services, email marketing, virtual phones systems and online backup.

Application requirements and implementation

With eFax® j2 offers a solution to effortlessly send and receive faxes online on mobile phone, tablet or laptop. j2 didn’t have a single solution for the on-the-fly conversion of images to and from TIFF and PDF before, and intended to centralize conversions to one application which works as a core service and is able to support any product j2 offers Web Services FAX API for.

To establish a local API allowing on-the-fly conversion j2 decided to use the 3-Heights™ products. By doing this they obtained a single vendor solution for two processes.

Customer Benefits

j2’s end customers are allowed to retrieve their fax images in their format of choice. With the usage of the 3-Heights™ PDF to Image Converter and the 3-Heights™ Image to PDF Converter the company was able to create an internal service that allows to convert the document to the format required, and only one format has to be retained.

The customer gained very positive experiences using the 3-Heights™ PDF to Image Converter and the 3-Heights™ Image to PDF Converter: he was able to build its service for using these tools quickly, and conversion rates on varying traffic loads are excellent. Because of the memory based conversion without creating temporary files, j2 also enhanced its security and performance. During implementation of the software, the Fax API Team experienced a very responsive support from PDF Tools AG.

View complete success story: On-the-fly image conversion at j2 Global’s® cloud services


Pdftools counts more than 5,000 companies and organizations in 70 countries among its customers, making it one of the world’s leading producers of software solutions and developer components for PDF and PDF/A products. The product range support the entire document flow, from raw materials to scanning processes through to signing…

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Nadine Schuppisser