Use Case: Efficient Accessibility for Public Authorities in the State of Berlin

Accessibility in the State of Berlin

At the State Office for Health and Social Affairs (Lageso), many documents are created every day that are used both internally and externally. However, the standard functions in Microsoft Word are often not sufficient to meet legal accessibility requirements. Through a state license of the State of Berlin, Lageso gained access to axesWord and thus received a solution to create documents efficiently and inclusively accessible.

axesWord in Broad Use

With axesWord, Lageso introduced a solution that enables accessibility directly within the work process. Today, specialist departments work independently without needing support from accessibility officers. Sources of error and duplicate work steps were significantly reduced, while the automated checking function increased document quality. Through widespread use, accessibility has become firmly embedded in everyday workflows and noticeably relieves the central contact person.

Detlef Köppel. State Office for Health and Social Affairs:

“If only a small team of experts uses axesWord, a bottleneck arises. Through broad adoption, many employees can create accessible documents directly within their work processes and relieve the accessibility officers.”

Structured Processes and Reliable Results

Today, processes at Lageso are clearer and faster. Documents are structured before publication, many errors are detected automatically, and specialist departments create accessible content independently. Especially for documents that need to be created quickly, such as reminders, notices, or published PDFs, preparation with axesWord saves a great deal of effort, as a wide range of document types is covered. Templates for notices also use axesWord to automatically convert document properties such as tables, image placeholders, or headers and footers into accessible formats. The result: noticeably more efficient workflows, consistently positive feedback, and the reassuring sense that accessibility is considered from the very beginning.