Crawford Technologies’ New Digital Transform Engine Version 5.8 Offers Key Upgrades for High-volume Communication Workflows

Since 1995, Crawford Technologies’ award-winning solutions have helped over 700 companies around the world reduce costs associated with communications processes by delivering bills, statements and other mission-critical transactional communications to their customers in the format they need, when they need it. This includes alternate format documents in Braille, Large Print, … Read more


April 17, 2025, TORONTO – Crawford Technologies, provider of innovative document solutions that streamline, improve and manage customer communications, released Version 5.8 of its Digital Transform Engine (DTE), the company's core engine and the base of its award-winning solutions. DTE 5.8 offers key upgrades that streamline the production of compliant, high-quality communications to further enhance the user experience and save significant time and resources.
The new features of DTE 5.8 that accelerate the creation and delivery of customer communications include:
- Enhanced font management: Optimizes subset font handling to significantly reduce file sizes, improve print reliability and accelerate processing workflows, enhancing performance across print and digital channels.
- Automated Learning Management System (LMS) content remediation: Automating the remediation of educational content ensures compliance with accessibility standards and saves time and resources compared to manual remediation.
- Automated bilingual PDF creation: Generates and manages accessible multi-language PDF files, reducing time to market and costs for organizations that serve non-English speakers and individuals with limited English proficiency (LEP).
- Enhanced AccessibilityNow® Designer workflow: Enhancements leverage Crawford Technologies' award-winning AccessibilityNow SmartSetup software solution designed to fully automate the time-consuming task of template creation, to advance the process of configuring proper tagging, defining reading order, identifying artifacts and more for the creation of compliant accessible PDFs.
- Numerous improvements that streamline document processing and enhancements that deliver faster performance, more efficient handling and reduced turnaround times across an organization’s communication workflows.
“Enterprises that produce high-volume customer communications are under pressure from rising costs, labor shortages and mounting compliance demands,” said Ernie Crawford, president and CEO of Crawford Technologies. "With this latest DTE release, we're giving our customers an easy-to-use, cost-efficient way to automate document workflows, reduce manual intervention and simplify compliance so they can focus on delivering timely, critical communications at scale.”
The DTE 5.8 suite of enhancements and new features are available through flexible deployment options, including SaaS, cloud, hybrid and on-premise.
To introduce the key upgrades and business benefits of DTE 5.8, Crawford Technologies will hold a webinar for customers and partners on Wednesday, May 7 at 1:00 p.m. ET. Register at this link.
Since 1995, Crawford Technologies’ award-winning solutions have helped over 700 companies around the world reduce costs associated with communications processes by delivering bills, statements and other mission-critical transactional communications to their customers in the format they need, when they need it. This includes alternate format documents in Braille, Large Print,…
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