For every document it processes, Avaloq Outline in Switzerland checks to see whether it can be delivered as an email, an eBill, or in another electronic format rather than by regular mail. It’s proof the document and output management service provider is decisively driving digital transformation. The service platform’s core is a modern BUS architecture based on API services and standard services that are easy to configure and can be scaled.
Dr. Wolfgang Köstler is the new CEO; founder and former CEO Harald Grumser moves to the Supervisory Board, Thorsten Meudt becomes new member of the Executive Board as Chief Technology Officer.
API services offer companies a wide range of opportunities to automate their customer communication processes further and expand their businesses overall. There are a few basic rules to observe.
Companies are outsourcing increasing numbers of classic business applications to the cloud, including document generation.
The software is freely scalable and can therefore be quickly and easily adapted to the current situation depending on the volume of documents and number of users.
Allied Printing’s digital print needed to accept pre-formatted documents in addition to those that come into the shop as raw data. The company decided to eliminate format restrictions and add new revenue streams to its services portfolio, by investing in DocBridge® Mill Plus from Compart.
Granular microservices, or Packaged Business Capabilities that can quickly and seamlessly integrate into existing IT infrastructures, including cloud environments, are becoming increasingly prevalent in corporate and government customer communications. Technologies such as Docker and Kubernetes provide the necessary foundation for their deployment, management, and scaling.
The digital-first approach in document creation enables the uncomplicated, fast switch between paper-based and digital communication.
How do companies stay agile enough in their document and output management to meet increasing customer expectations for speed and quality?
Much higher performance, significantly lower maintenance costs, and the ability to output each invoice in four languages on all of today’s common analog (paper) and digital media “on demand”: With the introduction of DocBridge® Impress and DocBridge® Pilot, Swisscom has set the basic course for Omnichannel customer communication at a high level.
