As a consumer of standards, have you ever stopped and critically reviewed what a standard essentially is and how it is delivered to your desk for you to read and understand? Have you ever stopped to think about the way that standards are delivered today and whether that’s the best they can be? The theme … Read more
With the aim of reducing costs and making information available more quickly, the HDI (Talanx) has launched a large-scale project for the internal and external digitization of its customer communications. The focus is on standardizing output management and embedding individual correspondence in the central dispatch system. In addition to significant postage savings, Germany’s third-largest insurer also achieved higher process reliability in document creation and processing.